We're not called 'PetroService' for no reason. At our core, we are a service company. We’ve built our business on the principles of exceptional technical service, professionalism, and unmatched industry knowledge.
Everything we do, we do with service in mind. We’re always striving to improve our service and that means going the extra mile for every customer.
Our technicians are on call to repair, service, and fix gas station equipment, commercial fueling equipment, point-of-sale-systems, car wash equipment, EV charging stations and more.
To service sites at the scale we do, we have mutliple strategies that contribute to the best custromer service possible:
- We have technicians placed throughout Canada, including in remote areas, so there's always a skilled and qualified technician close by. Examples of remote technician locations include...
- Brandon, Manitoba
- Thunder Bay, Ontario
- Miramichi, New Brunswick
- An on-call cycle that ensures service technicians are available 24/7 giving you the least amount of downtime as possible.
- Investing in our employees is what creates a true Service Technician. We offer ongoing factory-certified training led by our in-house trainers on the brands we sell and service (Gilbarco Veeder-Root, Gasboy, etc.).
- Our service trucks are fully stocked with inventory, using a real-time inventory management system so our technicians have the highest probability of repairing your system on the first visit.
- Our local Dispatch Teams ensure calls are received, scheduled and completed in a timely manner.
